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General Hotline Numbers
| Organization | Phone | Description |
| Alcohol and Drug Hotline | 800-327-5050 | |
| American Cancer Society | 800-952-7664 | |
| Birth Certificate, Registry Division | 617-635-4177 | |
| Criminal History Systems Board (CORI) | 617-660-4600 | |
| Department of Mental Health | 617-626-8000 | |
| Department of Public Health | 866-627-7968 | |
| Department of Social Services | 800-792-5200 | |
| Department of Transitional Assistance | 800-249-2007 | (See also listings under "Family Shelters" and "Financial Emergency Assistance") |
| Drivers License or ID card | 617-351-4500 | |
| Food Stamp Application | 617-723-5000 | |
| Greater Boston Legal Services | 617-371-1234 | |
| Healthcare for All Helpline | 800-272-4232 | *Can answer questions about healthcare in Massachusetts |
| Hunger Hotline | 800-616-8333 | |
| Mass. Commission Against Discrimination | 617-727-3990 | |
| Mass. Immigrant and Refugee Advocacy Coalition | 617-350-5480 | |
| Mass. Revenue - Child Support Bureau | 800-332-2733 | |
| MassHealth Service Center | 800-841-2900 | |
| Mayor's Health Line | 800-847-0710 | *Available to talk about free care |
| Mayor's Youth Line | 617-635-2240 | *Call for after-school programs, housing, abuse info, etc. |
| National Runaway Switchboard | 800-621-4000 | *Crisis hotline |
| Office on Disabilities | 800-322-2020 | |
| Parental Street Line | 800-632-8188 | *Crisis hotline |
| Project Bread Food Source Hotline | 800-645-8333 | |
| Project Connect / Community Voice Mail | 617-248-6585 | *Free voice mail service |
| Public Utilities / Dept. of Telecom & Energy | 617-305-3500 | |
| Red Cross Disaster Relief | 617-375-0700 | |
| Registry of Vital Records and Statistics | 617-740-2600 | |
| Samariteens | 800-252-TEEN | *Crisis hotline |
| Social Security Administration | 800-772-1213 | |
| TERI College Line at Boston Public Library | 800-442-1171 | |
| United Way Info / Referral Line | 800-231-4377 | *Referrals to social service agencies / fuel assistance programs *24 hour hotline |
| WIC | 800-WIC-1007 |